SMR Automation
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Privacy Policy

Last updated: January 1, 2024

Effective date: January 1, 2024

Introduction

At SMR Automation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name and contact information (email, phone)
  • Business information and social media account details
  • Billing and payment information (processed through Stripe)
  • Account credentials and preferences

Usage Information:

  • Log data and device information
  • Social media performance metrics and analytics
  • Content creation and scheduling history
  • Engagement and interaction data

2. How We Collect Information

We collect information when you:

  • Register for an account or subscribe to our services
  • Connect your social media accounts
  • Use our automation and content creation tools
  • Contact customer support or fill out forms
  • Interact with our website and services

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and manage subscriptions
  • Personalize your experience and content
  • Send important updates and notifications
  • Analyze usage patterns and improve performance
  • Provide customer support and respond to inquiries
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., Stripe for payments)
  • Social Media Platforms: When you connect your accounts and post content
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party services are contractually obligated to protect your information and use it only for the intended purpose.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure password requirements and two-factor authentication
  • Regular security audits and vulnerability assessments
  • Limited access to personal information by authorized personnel only
  • Secure data storage with regular backups

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will remove or anonymize your personal information within 30 days, except where retention is necessary for legal obligations or legitimate business purposes.

7. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update your information
  • Delete your account and personal information
  • Opt-out of marketing communications
  • Restrict or object to certain data processing
  • Data portability for your information

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences. Essential cookies required for basic functionality cannot be disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 5151 N Kain Ave, Tucson, AZ 85705
Phone: +1 (520) 429-8018

You also have the right to file a complaint with your local data protection authority.

By using SMR Automation, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described.